Helen, North Georgia Vacations Frequently Asked Questions
6725 Highway 17 Clarkesville, Georgia 30523. Corporate
8016 South Main Street Helen Georgia 30545 Satellite (open Labor Day 2012)
- What are your office hours?
We are open from 9 am - 6 pm (Monday-Saturday) 10 am - 6 pm (Sunday)
Although our office closes at 6 pm, we take calls until 9 pm.
- How far are your rentals from Helen?
Most of our homes are located within 12 miles of Helen. Some are within walking distance of Helen.
- Are your cabins pet-friendly?
Some of our cabins are pet-friendly, but not all of them. Cats are not allowed on any property. Check individual property pages for more information.
- What time is check-in/check-out?
Check-in is at 4:00 pm; check-out is at 11:00 am.
- What credit cards do you accept?
We accept VISA, Mastercard, American Express and Discover
- When is total payment due?
Balance must be paid in full 7 days prior to arrival.
All registrants must be at least 21 years of age.
- Where can I get firewood?
You may purchase firewood at our office. A wheelbarrow-full is $10 and has 20-22 pieces. A bundle of wood is $4.00. Starter logs, fat lighter, and kindling are also available.
- Where is the nearest grocery store?
Betty's Country Store is located on the north end of Helen on the left. Betty's is open from 7AM to 9PM daily. Ingles Supermarket is located on Helen Hwy in Cleveland. Ingles is open 24 hours.
- What will I need to bring and what will be provided at the cabin?
We provide 1 shampoo, mouthwash, hand lotion, 2 soaps, and all linens. Kitchens are fully-equipped as well. You will only need to purchase your own groceries if planning to cook at the cabin. A complete list is provided on individual property pages.
- Can I use GPS?
GPS is not recommended since many of the roads are new. Also GPS quality depends on the service used and is not reliable in the mountains. Use the directions Cabin Rentals of Helen sends out. Ending up on an unfamiliar and unexpected road is not a great start to a relaxing vacation.
- Where is the closest Walmart?
There is a Walmart in Cleveland. Take Helen Hwy toward Cleveland (you will see Ingles on the right), turn left on 129 South through the square. Walmart is at the first light on the left. Walmart is open 24 hours. The address is 260 Donald Thurman Parkway Cleveland Georgia 30523.
Feel free to contact us anytime at (706) 754-5500 with any additional questions you may have!