Guest Testimonials

Responsive.

Clean and convenient to downtown.

Great experience with this company, they checked on us during the trip and made the entire vacation effortless! Nice to have a company that actually cares.

Property was amazing! Most restful cabin Ive been to yet, feels like you have the whole river to yourself.

Staff were very fast response and always worry for the customer.

Recommend to anyone who wants to enjoy a great vacation surrounding with good nature and great host.

Great customer service.

Wonderful and quiet spot on the river.

The team was great! They went out of there way to be sure that my wife's birthday was amazing.

The property was beautiful! The fire pit was our favorite feature.

Wonderful experience with team members of cabin rentals of Helen. They checked on us during our stay to make sure everything was going great and to see if we needed anything, which we did not because they had it all provided for us.

The property had the most beautiful view of Helen. We never knew that Helen had a golf course right outside of downtown, and we will be sure to bring our clubs next time because the course was beautiful. We watched players on the 18th hole from our balcony at the property.

great people to work with

very clean and relaxing

When booking I had several questions and the office was very patient and thorough with helping me get them all answered. During the stay everyone was available and helpful in case we needed anything.

Big Timber Lodge was amazing. From the ease of arrival to the size, comfort and amenities this cabin was by far the best experience. In the many years and locations we have rented this beautiful house was the most well stocked I have seen. Full sets of pots, pans and even spices in the kitchen. There a lot of little extras that made our stay even more comfortable. The sleeping arrangements were thoughtful and plentiful as well. This is a great location for outdoor adventures as well as family time. We would not only return here, but also recommend a visit to any groups looking for a wonderful experience in this area.

The team was great to work with - and text messages were very helpful to know that there was staff ready to help if we needed it.

Overlook at Burton was lovely -- a cabin-like setup, clean, a well-provisioned kitchen, comfortable beds, and cozy. The fire pit and hot tub are a great feature to enjoy the outdoors.

Smooth and easy.

It was beautiful. Favorite Feature: The wall of wind and the sound of the creek.

The booking and arrangements for staying in the cabin were extremely easy. I only needed to contact the office once during my stay and the staff were very attentive to my needs and took great care of us in a timely manner.

This was my son's and my first trip to the Georgia mountains. We were very excited upon arriving to our cabin and taking in the beautiful surroundings. It was remote enough yet still had all the luxuries teenage boys 'need'. We were in close proximity to some great hiking trails and tubing. We even got to see a bear and her 3 cubs on the private road to our cabin. We will definitely be returning to one of your great properties.

Very quick response to messages!

Beautiful property!! It's perfect. The sound of the river is amazing. We had a campfire every night in the fire pit. The lights outside make everything magical. Works well for a large group.

Prior to arrival there was great communication from the team. The instructions were accurate and easy to follow. They sent a text upon arrival for easy communication if necessary.

BEAUTIFUL property. Clean, well stocked. Would love to return.

Making a reservation was so simple and easy!!! All of my questions about discounts were answered immediately!!

We enjoyed our stay at the Porch (B) so much!! Will definitely be back!!!!

Very attentive

Exceeded our expectations

Everyone was very helpful.

The cabin was very nice. It was convenient to downtown Helen. Loved how it was on the River.

Everyone was helpful and responded to questions in a timely manner.

Good service, clear contract terms, good communication and expectations set.

Everything was easy and excellent

Property was very clean. Perfect for a couple .. Enjoyed the privacy and the hot tub .. Will definitely use you again ..

Great communications (email, text & phone)! Very responsive and pleasant.

We had a great time. Location was wonderful for all the things we wanted to do. Condo was well equipped.

The management team of this property went above and beyond to accommodate our large party and were very accessible via text.

The cabin is lovely and kitchen fully stocked.

I did not have to contact them much but I knew if I needed them I could call.

Absolutely loved the cabin. Did not have much room for parking but other than that we enjoyed it.

Great members and awesome customer service.

Best place in Helen to stay!! Close to everything. Very clean

The team were highly responsive during our stay. We needed to drop some luggage off early before check in, and it wasnt a problem at all. The text updates were great too. Really helpful.

No worries at all is just that! No worries at all! A stunning cabin with beautiful large windows that make the atmosphere super relaxing looking out at the forest. Really close to local shops and trails, especially Yonah Mountain which has awesome views. We absolutely loved our stay and will definitely be back.

The team was very friendly and checked in frequently by text.

We loved the balconies and the closeness to the town. We enjoyed our stay and will return.

The members of this team were very concerned and caring about all the details of my cabin rental experience. They reached out at the beginning of my stay offering their services as needed. The cabin was so well-appointed we didnt really need anything! However, we received a text from the team asking if we needed anything. They really wanted our stay to be perfect!

I highly recommend this property. It was clean, comfortable, and had everything to make our stay perfect!