Guest Testimonials

No issues. They answered all the questions.

Stay was good. Place was great.

We received emails days prior to our arrival providing directions and other information. We also received emails just after arrival to the property and after departure time which made it clear who we needed to contact with any issues. We felt comfortable knowing that if we needed anything we would be taken care of as soon as possible.

The property was exactly how it was portrayed on the website. It was beautiful, clean and comfortable. The kitchen was fully loaded with dishes and cooking items and all the other amenities that the website said would be there. The views were beautiful and we really liked the privacy.

The Team was awesome! Responded back quickly when I reached out to them.

The property is just Amazing and Beautiful! We loved the Cabin and had plenty of room to spread out! Loved how it was setup like to huge apartments with all the Amenities need!

Very friendly and professional. Easy to book

Loved the place. Very cozy and comfortable. Got the much needed relaxation I was looking for .

Staff were very nice.

The cabin was so nice and spacious for our family. Very clean upon arrival and the kitchen and toys for the children were very well equipped.

Very easy to book online and reserve anytime, thank you !

Nice comfortable cabin , plenty of room, fire pit was great and enjoyed the comfortable chairs, river was relaxing , thank you!

Called to add my adult son to the party 2 weeks out. Very smooth. Rentals made sure linens were provided for him. I was not excited about having to sign away all rights on the rental agreement, but we are pretty respectful of properties, and all worked out well.

The cabin was tidy, well appointed except for a broom and pot holders. Fixthe window and clean them for even more river enjoyment. The town of Helen is great if you love beach boardwalks and Gatlinburg.

Was very easy to complete reservations. Very quick to respond to questions.

Lots of room. Comfortable. Close to town but quiet. Only problem way too much bleach in hot tub bring old swimsuit. Floors and doors a little creaky.

Great cabin with spacious rooms , game room and location. Perfect for a comfortable and quiet get away. Thank you!

Very helpful, quick response and just all around awesome experience!

The cabin was perfect. The location was incredible, the cabin has everything you could need and the outside living space is incredible. I did not want to leave!

Everyone we dealt with was courteous and pleasant.

The house we rented was decorated inside very nicely with antiques and nostalgic decor. The property was very clean and well cared for.

The communication was simple and straightforward!

The place was so cozy and cute! Hot tub was really lovely, and the big window had a great view. I imagine this place would be to die for in the fall, with the fire pit and the amazing view.

Everything was so easy to set up- excellent communication and easy transaction.

The cabin is beautiful! It is secluded, love the back porch with hot tub. Perfect for an anniversary trip or just to get away a few days.

The lady who helped me with my reservation was very sweet and understanding

The accommodations were very comfortable and I felt right at home

Love the place very much was very clean and quiet

It was very clean and quiet just wished it didn't have so many steps to climb up to the bedrooms or down to the bedrooms

Your team was wonderful!! They were very courteous and helpful on the phone.

The house was awesome. No problems whatsoever.

Emails and texts were responded to quickly and efficiently.

Easy to get to and convenient to the heart of Helen. Property was very clean. It is a gated community.

I called the desk prior to arriving to make sure everything was correct on my end and they where very helpful and answered all my questions.

Very clean, the listing was great.

Everyone I spoke with were so kind and helpful. They were a pleasure to work with and answered all my questions.

The cabin was wonderful. So peaceful and the hot tub was really nice to have especially during the rain. The property was really easy to find and was perfect for just the 2 of us. The bed was comfortable and the TV swivels so we could watch tv on the couch or in the bed. The only criticisms I have are the over head light bulbs were really bright and the lamp bulbs were really dim. I would suggest putting lower watt bulbs in the those light fixtures and higher watts in the lamps. Also, we had what we needed to cook with the exception of a cooking sheet. Sounds small but it made cooking more difficult.

The staff helping us book were very helpful and knowledgeable.

The house was great for our family. Everyone had plenty of room. The only issue we had was the TV's in the house. We weren't able to operate them because of streaming.

Easy and fast response

Property was nice easy to get too and in.

Had an amazing experience with staff and with my cabin stay will definitely come back

The stay was amazing , secluded , comfortable and very relaxing

Rent Helen was super easy to work with and cheaper than the exact same unit on Airbnb. They sent multiple reminders and messages and everything worked just as it should. We will definitely rent from them again.

Our rental was exactly as advertised, fully stocked and ready to go. It was also very clean and we felt super comfortable there. No issues at all.