Guest Testimonials

Excellent.

We had a great time at Overlook. It was beautiful and very tastefully finished and decorated

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Excellent customer service. Every time I called, each person was always pleasant and ready to assist.

Big Timber Lodge is one of the best cabins Ive been to! The amenities, the space inside, all the seating accommodations, were GREAT!!

Tammy was very helpful and such a sweet person to work with!

GREAT, AWESOME, PEACEFUL and MEMORABLE!

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The password for the WiFi in the email is incorrect. I tried to copy and paste it a few times. I went to the router and noticed that password was different. Your email has one of the letter capitalized when it should be lower case. Besides that, everything was perfect, we had an amazing time.

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It was pleasant

Very relaxing

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Tammy was very helpful and really helped us prepare for our trip, telling us in detail what was and was not in cabin so we could bring our own items.

Great place, will recommend if anyone heads up your way

I enjoyed the cabin, everything was good. We need more towels and they brought more to ue

Everything was perfect

I only had to contact the office once and it was via email after hours. They answered quickly!

It was a beautiful, secluded spot for a 15th anniversary getaway. The constant sound of the waterfall right behind the cabin was extremely calming. We would have been happy just sitting outside on one of the multiple decks watching the waterfall and all of the colorful leaves fall!

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we absolutely loved this. Everything we expected and more. Cozy cabin!

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office staff was great

wonderful

Beautiful cozy cabin right on the chattahoochee. We loved everything about our stay except maybe a little better water pressure. The cabin was decorated perfectly and the outside deck sits right on the river. Very close to Helen. The town of Helen is a cool little mountain town with all kinds of dinning and entertainment. We usually dont go to the same place twice on vacations but if we did, this would make the list!

In town Getaway was the perfect cabin in the woods! Just close enough to town and secluded enough for privacy.

It was more than we expected! Wish we could have stayed longer. We will definitely be back!

The young lady at your front desk was extremely helpful. Even called the power company to cut down a tree that had fallen across Sang road and was leaning on a power line.

Wonderful overall experience. We will be back.

We were unable to get the arcade games to turn on. It would be helpful to have instructions on hot tub and temperature setting

It was a beautiful stay. Kids loved it, I loved it. Great place.

I never sopke with anyone in person.

My husband and I stayed in Elk Manor with our two children. We all loved it. Very nice stay as well as the views, the river, etc. It's quiet and secluded but still close to everything. We were very happy and comfortable there. Unfortunately, it rained most of the time we were there. Thanks hurricane Delta! We were not able to use as many amenities as we would have liked but it didn't dampen our fun!

Tammy is a great valuable asset

It was the 3rd time in that cabin and we have enjoyed it every time. Thanks