Guest Testimonials

Staff was very kind and helpful. Really appreciate the personal booking experience over the phone and willingness to find our group the best rate over AirBNB.

View was fantastic and cabin was clean and exactly what our group needed! We loved the game tables and hot tub as well.

Registration was easy. Received a text day of stay, each day during and upon leaving wishing us a great stay. They also gave a number to call if we had any concerns or questions.

Cabin was clean with all of the comforts of home provided. Hot tub was very nice after a day of sightseeing.

Team was responsive

Lovely setting and great location

We had to book it at the very last minute(the night before check in) due to an issue with our previous reservation in Helen. Host was very responsive.

We had an easy and great stay!

The whole experience was seamless. Every question I had was answered quickly and by a real person!

Serenity Cottage is truly a wonderful place. The setting is perfect, the inside space is welcoming and spacious.

Your team was exceptional to work with. They checked on us throughout our stay to make sure we had everything we needed.

The property was clean, well equipped with everything we needed and the location was amazing. We could walk downtown to everything. The river running behind us was an added bonus. Highly recommend this property.

The team is outstanding! Love the welcome texts and the ability to be able to contact a member of the team at any time during our stay. They are helpful, polite, and extremely accomodating. They are one of the reasons that I would call this property management company before any others.

The stay was perfect. The home was more than well-equipped with everything we needed. It is spacious, gave everyone enough room, and very comfortable.

They were always available and helpful

We had a very nice day, everything went well

They were very helpful and understanding. All questions I had they answered promptly and very polite. Made my stay very enjoyable.

The property was beautiful! Tucked away and like the pictures.

Easy to work with and very helpful.

Thoroughly enjoyed our stay, and the location was perfect.

All the staff we had contact with were very professional and friendly.

Our stay at Mountain Time was all we expected. Cabin was clean and very comfortable.

Very communicative and helpful

The stay was very nice and convenient to downtown.

This was a unbelievable memory that i will cherish forever.

Absolutely beautiful. The property was clean n amazing.

Great communication by team members. Questions were answered quickly.

Great location and the house was very comfortable.

I received standard emails and texts prior to arrival that provided all necessary info.

Wonderful stay. Cabin was easy to locate, clean and as pictured on the website

Wonderful, love the text communication.

The cabin was super cozy. Instance view!

Team members readily accessible and available before and during my visit.

I had a fabulous experience staying at this property. It was spotless and in such a great location.

Process was very smooth

Loved it! House was perfect for our group, very clean and location was close to town.

Extremely nice

Beautiful and Comfortable

Outstanding customer service, very friendly and caring. Thank you so much!

Amazing cabin! Very clean, new appliances and very comfortable with beautiful views

Very helpful and easy to work with.

The property was good.

Wonderful, quick responding team

The Georgia bell was absolutely amazing. It seemed like a home away from home. I would purchase the property if I could, that how much we enjoyed it.

Everyone I communicated with was professional and helpful. I appreciated the texts to check on us while we were there.

Great location! Close enough to downtown Helen to be super convenient, but far enough away to be quiet and feel private, even when we had neighbors on the other side of the unit. The cabin was clean, cute, and well stocked. We even found a few sticks for tubing, just wish we had seen them before we went. I would definitely recommend staying here!

Customer service was excellent and they made sure all our needs were met. Great job!

Stay was great, the cabin was very nice and clean and everything worked properly, we will definitely return!

Very helpful and easy to conntact if needed. Loved being abe to text.

Wonderful trip, the staff the property was really great!