Guest Testimonials

Information was clear and timely. We felt the whole process was easy. Thanks.

We loved the cabin. Everything was as advertised. If we are in the area again we will be staying here again.

The kitchen needs dish towels, hand soap and better spatulas. Brighter light bulbs are needed in the living room area of the cabin because it's a little dark.

Your team was awesome. From start to finish was a great experience. We will definately be coming back for another visit.

The property was nice and quiet. Plenty of room and we enjoyed the river and hot tub.

First time visitors, but will not be the last time...we loved everything about it!

Best vacation spot my family has ever visited!

Very responsive and addressed all of our questions and concerns.

Everyone had a good time and accommodations were adequate and comfortable.

Beautiful location and cabin

great

wonderful

All great

I was contacted by team members about switching booked property related to problem with the original property, and they offered a wonderful compensation property which we gladly accepted.

Quiet peaceful and serene, wonderful stay. Thanks for making this one of our best vacations ever.

Excellent

Excellent

N/A

Will definitely come back to this property. We love how secluded and peaceful it is. Not too far to any of the towns if need supplies.

We all enjoyed the view from the cabin---breath taking. Very peaceful...had blast making memories with family in the beautiful cabin. Didn't want to go back to reality :( Cabin is well taken care of and awesome place to visit. Hope to go again one day!!

Very pleasant and friendly.

Very comfortable and accommodating. It seemed like a home away from home.

Excellent

Excellent experience

Out of the Helen office the man and lady I spoke with where very helpful/and its always the best to work with a team that cares about the comfort of you and your family and (Respect) you couldn't put a # or a star rating on it they are out of this word nice and generous

My only comment would be. Had to leave to soon

The management team was excellent.

The cabin was just what we wanted. Only a short drive to the center of town and walkable. If you are fit.

Always kind and extremely helpful - it's the main reason I continue to book with you

Love Alpine Retreat!! It's our 3rd or 4th year - hoping for many more visits

Everyone that I spoke to at the office were extremely friendly and accommodating. Awesome job.

Very great team everyone made sure I had all the information I needed will be dealing with yall again

Very good just like stated before the road was difficult.

I called several times to confirm my reservation, and everyone I talked to was helpful and friendly.

The cabin was great, everything was clean and in great condition.

Everyone was extremely helpful. The week before we got here I had trouble getting in touch with anyone. My calls weren't being picked up but I think there was only one person answering so that is understandable. Other than that the workers were very polite, patient, and willing to work with us.

This is our second year renting through you all and it won't be our last. There is a great selection of cabins at affordable prices. Both years our expectations were surpassed by the beautiful cabins we rented. The staff at cabin rentals of Helen is more than accommodating and truly does whatever they can to make sure your stay is perfect. Big timber lodge is a perfect place for a large group of people to stay. More than enough room for 14 people to sleep comfortably. The beds were beyond comfortable, I fell asleep as soon as my head hit the pillow each night and the kitchen provided everything you would need. All in all it was a beautiful cabin on a unique property. I would highly recommend it to anyone wanting to visit the Helen and Cleveland area!

Staff was very friendly and helpful