Guest Testimonials

The team was helpful and very pleasant to work with. The staff provide answers to all our questions timely and with enuthasim.

Our cabin experience was amazing. We were able yo relax and enjoy the sights in peace and comfort. The cabin was very well stocked and decorated. We can't wait to escape again to the cabin!

They were awesome. Any time I had questions and emailed them they got back to me promptly.

Our stay was amazing. The cabin was great and the hot tub was even better! We absolutely LOVED our stay here! This cabin is was in the perfect spot. Not too far from town but far enough so that it's dead silent at night and it's amazing.

Excellent

The cabin was in a PERFECT location to Downtown Helen for walking distance. The property was very clean and decorated very cute! Hot tub on the deck overlooking the town and mountains was amazing.

GREAT EXPERIENCE AND PEOPLE MANAGER RESPONSE: Thank you - we are so pleased you enjoyed your stay with us!

CAN NOT WAIT TO GO BACK

fantastic, i had to call a few times and each time was a great experience MANAGER RESPONSE: Thank you for a great review!

Love, Love Love this location it is a perfect for visiting Helen,Ga and all that is around the area

A very pleasant experience

It was very cozy and nice cabin. Would stay again

They were nice and helpful. MANAGER RESPONSE: We are pleased that you enjoyed your stay with us, we look forward to serving you again in the future.

Awesome and easy to work with MANAGERS RESPONSE: Thank you for such a great review. We appreciate our guests and hope you will choose to stay with us again soon.

Loved the cabin peaceful and quiet

Absolutely wonderful!!! Everyone was helpful and very sweet. MANAGERS RESPONSE: We are so pleased you enjoyed your stay with us. Thank you for a wonderful review!

I loved escape hatch. Beautiful view and drive up to cabin. I felt isolated yet a few minutes from town.. Loved it.

Pretty fast, seamless process - no issues

Cute little place, clean and adequately appointed; little closer to other cabins than I expected (we could hear them talking when they were on their deck), but it wasn't really an issue since we liked their music.

I had wonderful service when calling the office on the phone. This is important to me as I am in Tampa and relying on the people at the office to be of assistance. I also was impressed with Jayne's service when we arrived at the office to check in. She was warm, pleasant and very helpful. Can't ask for better.

We come back every year to Big Timber Lodge because it has everything we look for in a gathering place for our family. The accomodations are always inviting and meet all our needs. We love the fire pit and it's location to the Lodge. The kitchen has everything we could ask for. Nice touch on the Wine cooler. Glad to see corn hole game added. Saves us bringing one of ours. We enjoy the small electric fireplaces. It warms up the rooms in the mornings very nicely.