Guest Testimonials

Everyone on the team was super great to work with and extremely helpful!

We absolutely enjoyed our stay!! We were looking for a cozy getaway and that is exactly what we got. The place was super nice and clean and had such a great view! The location was great being just a 5 minute drive away from downtown Helen.

The hosts were top-notch and very accommodating. The reservation process was easy and straightforward, and communication was easy with the texts that periodically checked in with us throughout our stay.

Big Timber Lodge exceeded our expectations and was basically a mini resort on its own. There was always something to keep the family entertained whether it's relaxing by the fireplace in the great room, playing pool or darts in the spacious game room, enjoying a glass of wine in the hot tub or fire pit, or canoeing in the pond. Definitely making this our family's go-to cabin in the mountains!

We thoroughly enjoyed this cabin. It had everything we could have possibly needed and the location was perfect.

They made everything simple and easy. Wonderful experience.

We loved the property. Plenty of room for everyone and very clean. It is also in a perfect location to walk to everything.

Staff was helpful with any question and the text messages were well received.

Loved the Overlook at Lake Burton, the fire pit was a joy and the hot tub with the view of the lake was very relaxing. Inside was clean and tidy. The beds were comfortable and wifi with all smart tv's was easy to use. Kitchen had all essentials needed. Definite a place I hope to go back to.

Very nice place to stay. It was clean. The kitchen was generously stocked and the beds were comfortable! We would love to come back in the summer.

Easy to deal with and quick responses!

Amazing cute little cabin right next to town! Cant wait to come back!

Awesome experience! They were very helpful in everything we need

Beautiful cabin! Everything was super clean, organized and had all we need! Super satisfied

They were very pleasant to work with

Loved staying here. Location was very convenient. In the middle of everything. Everything you need was in condo. Maybe a couple of extra pillows for pull out sofa.I broke my champagne flute and it didnt have a broom/dustpan but I purchased one and left it there.

The team was very accessible and the details for the listing were easy to follow.

The Toasty Marshmallow was a great place to stay for a big group. The backyard and fire pit provide great privacy, and there are plenty of areas to spend time and not feel like the group is stuck together the whole time. Highly recommend the property to Helen visitors.

Great job. They kept a constant check on us but didn't worry us. That was good.

Nice cabin. Everything was clean and worked as it should.

A wonderful place, very comfortable and the best view

A wonderful place, very comfortable and the best view

Excellent. Helpful !!

Unfortunately the property was not very clean and its quite dated to be over $325/night. Kitchen ware is quite scant and the bedding is old as well. Recommend an update.

The members were great to work with, easy booking and they were very helpful

The cabin was great, very nice and secluded surrounded by thick woods with a small lake nearby.

Speedy reply to any question we had

Great location to downtown Helen

Working with the team was super easy. I received text messages welcoming me, during the stay to ensure everything was going ok, and reminder text messages before my departure. When I reached out to them, their response was prompt and helpful. Booking through this company was a lot easier than booking or staying at a VRBO or such.

This property was wonderful! Our party consisted of 4 adults and 2 toddlers. The setup was perfect for our whole family. The location was so close to downtown Helen- just a few minutes drive. The kids loved exploring the property along the creek and collecting stones. Make sure to leave the master bedroom door open a crack. The sound of the rushing creek will lull you to sleep. It was pretty rainy a majority of our stay. This cabin provides ample space to spread out and relax or play on those rainy days. The cabin also felt very clean- which was very important to us. If or when we ever return to Helen, we would definitely stay here again.

Customer Service was Fast and Friendly.

This place is unique. We loved it. As we are from the tropics, we had never experienced a cabin in the forest or a fireplace. These are memories that we will treasure forever. The hot tub is a huge plus. Very clean, comfortable, loved everything about it! I don't have any complaints and would definitely return. I fell in love with Georgia and with this cabin. Self check-in is also a plus. Directions to arrive were accurate. We have been to many airbnb's, but this one will always stay in our hearts. Child friendly also.

Response was within 2 hours of inquiry. Great company and very polite.

Great property! Easy access to everything! Walking distance to all activities!

Very responsive and willing to assist whenever needed.

We enjoyed our time in Helen, but our most fun was hanging at the house. It was great family time and the house was more than accommodating.

Members were very helpful with any questions we had and responded immediately when messaged or texted. Very friendly!

Beautiful little cozy suite! Just as pictured and in the heart of Helen! Perfectly located to walk anywhere!

Very easy booking process. The house was amazing! Plenty of room and lots of seating areas. Very clean and had everything we needed in the kitchen.

The house was amazing! Plenty of room and lots of seating areas. Very clean and had everything we needed in the kitchen.

The cabin is very nice and clean! Very kid-friendly with extra children's cups, plates, bowls and silverware provided. Short drive to town. I highly recommend this place!

The rental team was very responsive and helpful We LOVED the property! Literally RIGHT on the water! Beautiful and quiet spot. Our cabin was very clean with plenty of towels, extra pillows and everything one would need to cook full meals in their large kitchen. A very short ride into Helen center (5-10 minutes) which made it easy when we were tired and needed a break from walking around town. We 100% recommend and can't wait to come back!

We LOVED the property! Literally RIGHT on the water! Beautiful and quiet spot.Our cabin was very clean with plenty of towels, extra pillows and eveything one would need to cook full meals in their large kitchen. A very short ride into Helen center (5-10 minutes) which made it easy when we were tired and needed a break from walking around town. We 100% recommend and can't wait to come back!

Working with Murphy as I made my reservation was spectacular! She had amazing customer service skills and patiently answered all of the questions our family had with a great attitude! Sheila & Andy were kind and very friendly to us as we experienced some non emergency hiccups during our stay.

Make the reservation! You owe it yourself and your family to disconnect from the every day routines. The cabin is perfectly located and accommodates a large party! We absolutely loved the views from inside and outside the cabin!

Everyone was super communicative. Booking was simple and quick and any questions we had, the owners got back with us fairly quickly. Pleasant experience!

Our trip was fantastic ! We loved this cabin in the woods !! It was me and my two 13 year old girls . I wanted a place that i felt safe for them to play outside. It was perfect . Lots of woods to run around in and I always felt they were safe . The cabin was beautiful! It had everything you could want , from a hot tub to fireplace to comfy beds and great Wi-Fi ! I would recommend this place to everyone who wants a relaxing getaway for some good R and R!!!!